The art of effective resolution
Negotiation Skills is an interactive facilitator-led workshop designed to teach participants effective methods for achieving their goals.
Our negotiation skills workshops are tailored to the needs of your organization. We draw from skills and instructional modules to put together insightful lecture and discussion. We reinforce the lecture with the use of general and specific exercises and coaching by the facilitator to provide participants with a simple, ethical and practical approach to negotiation.
In the insurance industry we have taught negotiation skills to underwriters, claims professionals, medical case managers and sales.
Depending on our work together to customize the material this workshop will provide your employees with some or all of the following skills to:
Gather, analyze and apply information effectively.
Craft a strategy to help persuade others to your point of view.
Understand the difference between assertion and aggression.
Turn weaknesses into strengths.
Focus on the interests of the other party to explore creative methods for meeting their needs.
Turn negotiating weaknesses into strengths
Deal with negative behaviors in a negotiation
Avoid common pitfalls
Effectively address cultural differences when negotiating
Negotiate successfully as either part of a group, or with a group
Use body language, words and tone of voice to convey your point.
Send subtle messages in the way you concede
Troubleshoot problems with your negotiating strategy.
