Practical Problem Solving Skills

A rational approach to resolving work issues

Problem Solving Tools provides an overview of a logical process for identifying, prioritizing and solving problems. Through the use of the tools presented participants learn to remove the emotion and bias from the process while focusing on facts and options to make effective choices regarding solutions.

The course includes instruction in the use of Ishikawa Diagrams, Brainstorming, Affinity Diagrams, Flow Chart Analysis, Cause and Effect Analysis, Selection Criteria, Measures and Tracking.

This workshop will provide you with the skills to:

Define the problem

Identify the cause of the problem

Describe the problem’s impact

Generate solutions

Choose the correct solution

Implement the solution and monitor the results



Workshops Are you interested in a workshop for your organization but need more specific detail regarding total cost? Click on the arrow for the workshop request for information form, provide as much information as you can and we'll get back to you within 48 hours. Facilitation Are you planning a retreat, meeting, team building session or gathering? If you would like information about how we can help with your event click on the arrow for the facilitation request for information form. Provide as much information as you can and we'll get back to you within 48 hours. Instructional Design Are you looking for a workshop but can't find the right fit? Are you implementing a new procedure or process and need a training program for your employees? We can work with you to design a program that will produce the results you need. Please click on the arrow for the instructional design request form. Provide as much information as you can and we'll get back to you within 48 hours.